NLGRB and NITA-U IT Teams Undergo Technical Training for National Central Electronic Monitoring System in Slovenia
Uganda‘s gaming industry is undergoing a digital transformation in its gaming sector, with the National Lotteries and Gaming Regulatory Board (NLGRB) at the forefront of responsible regulation of operators.
 At the heart of this transformation is the National Central Electronic Monitoring System (NCEMS), a critical digital project designed to monitor gaming transactions electronically in real time. By providing regulators with better visibility of the market, the NCEMS has drastically reduced the industry’s reliance on operator self-reporting.
To ensure the long-term success of these digital systems, Uganda is investing heavily in human capital. Recently, a joint IT delegation from the NLGRB and the National Information Technology Authority (NITA-U) traveled to Ljubljana, Slovenia, for intensive hands-on technical training with Comtrade Gaming. This international engagement focuses on deepening the team’s understanding of the NCEMS architecture and integration frameworks. By mastering these modern digital systems, the delegation aims to enhance the board’s capacity to manage and support technical operations, ultimately improving service delivery and regulatory efficiency.
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Driven by the NCEMS, Uganda’s annual gaming revenue surged from Shs 17.4 billion in 2015/16 to Shs 323 billion in 2024/25. During this period, non-tax revenue saw an eightfold increase, reaching Shs 8.79 billion, thanks to improved compliance and licensing. The system’s real-time visibility revealed that recorded gambling stakes nearly doubled to Shs 8.3 trillion in 2024/25, with projections expected to reach Shs 14.1 trillion by 2025/26.
While revenue and technology are vital, the NLGRB has also prioritized player protection through the Responsible Gaming Directives of 2025. These reforms introduce robust measures to safeguard the public, including mandatory warnings on all gaming platforms and self-exclusion systems for individuals struggling with gambling problems. Additionally, operators are expected to comply with regulatory standards and anti-money-laundering requirements, with penalties in place for violations.
