PLAYGEMS Launches Next-Generation AI Betting Platform, Setting a New Standard for Africa’s iGaming Industry  (GLI-33 Certification)

PLAYGEMS, the rising technology leader in Africa’s iGaming and fintech ecosystem, announced today the launch and expansion of its next-generation betting platform, a fully automated, AI-driven, and ChatGPT-enhanced solution built specifically for the African market.

Designed to redefine how operators build and scale their businesses, PLAYGEMS introduces a fresh, fast, and intelligent approach to online and offline betting.

With advanced personalization, real-time behavioral analysis, instant deployment, and conversational betting through Chat-Bet, PLAYGEMS positions itself as one of the most innovative platforms in the continent’s rapidly growing betting industry.

Sport Time!

Powered by advanced AI and full automation, these features operate with zero human touch, delivering smarter decisions, faster reactions, and a new standard of performance that no other platform can match:

Quick Servers!

A Breakthrough Platform Built for Africa

PLAYGEMS was developed with a clear vision: create a betting ecosystem that understands Africa’s unique markets, payment behaviours, and infrastructure challenges.

The platform natively supports:

• Fully regulation support with GLI-33 Certification
• Local African currencies
• Mobile Money networks (M-Pesa, MTN, AfriPay, Chapa, etc.)
• Crypto deposits and withdrawals
• Digital wallets
• TAX & VAT Capability
• Fully online & hybrid offline operations
• Built-in Affiliate & Referral programs

Read Also: October is the global peak of iGaming activity, new Blask data shows

This allows operators to enter new African countries instantly, without additional integrations or technical delays.

Pay time!

AI Personalization & Real-Time Player Modelling

At the core of PLAYGEMS lies an advanced AI engine that studies user behaviour in real time.
The system analyses:

• BI Betting interests
• BI Activity patterns
• BI Deposit/withdrawal behaviour
• AI Risk levels
• AI Bonus reactions
• AI Customer remainder
• AI VIP program
• Preferred sports, markets, and games

Using this data, the platform automatically adapts the user interface, homepage layout, game recommendations, and promotional offers to each player individually.

This AI-driven personalization significantly boosts engagement, retention, and lifetime value.

VIP service is designed to build long-term relationships, enhance loyalty, and deliver real value that keeps our customers engaged over time:

ChatGPT Integration: Changing How Players Interact With Betting

One of PLAYGEMS’ most disruptive innovations is its integration with ChatGPT technology, which powers two major features:

1. AI Chat Support Assistant

A fully automated conversational assistant offering:

• 24/7 customer service
• Real-time betting help
• Instant problem resolution
• Personalized recommendations
• Bonus explanations
• FAQ guidance

The assistant reduces support costs and provides customers with a human-like, accurate, and immediate response.

AI Modules – All in one Platform:

2. Chat-Bet: A New Way to Bet

Chat-Bet is PLAYGEMS’ signature innovation, allowing players to:

place bets through conversation.

A user can simply type:
“Place a bet on Arsenal to win”  or  “Show me today’s live matches”

The AI processes the request instantly and completes the bet.
This conversational experience is the first of its kind in Africa, bringing a new level of simplicity and accessibility to sports betting.

Full Platform Deployment in Just 3 Days

PLAYGEMS offers one of the fastest deployment pipelines in the industry.

Operators can launch a fully operational betting business in 72 hours, including:

• Sportsbook
• Live betting
• Virtual sports
• Casino and live casino
• Wallet integrations
• Bonus system
• Ticket recommendation
• Mobile and web applications
• AI personalization modules (Every customer have Personal UI)
• Chat-Bot (ChatGPT) and powered Chat-Bet

This rapid launch capability makes PLAYGEMS an ideal solution for operators seeking to expand quickly into new markets or migrate away from outdated systems.

Personal AI Screen:

Automated Operations: Lower Costs, Higher Profitability

PLAYGEMS is engineered to minimize manual labor across all operational layers.
The platform automatically handles:

• Player segmentation
• Bonus distribution
• Profitability control
• Risk & fraud detection
• Responsible gaming monitoring
• Odds reaction and market adjustments
• Self-correction of technical issues

This creates a fully automated business environment, reducing operational overhead while increasing accuracy and scalability.

A Young, Fast, and Innovation-Driven Brand

PLAYGEMS represents a new generation of betting platforms, one built with the agility of a startup and the stability of a fintech company.

The platform combines:

• Cutting-edge AI
• Smart automation
• Flexible payment infrastructure
• Modern UX/UI
• Local African relevance

The company’s vision is to empower both established operators and new entrants with technology that adapts to players, not the other way around.

The Favorites page delivers a truly unmatched experience, automatically learning each user’s behaviour and building a personalized betting hub that no other sports-betting app in the world offers:

PLAYGEMS is Redefining the Future of Betting in Africa

With its strategic focus on automation, AI, conversational betting, lightning-fast deployment, and deep local payment integrations, PLAYGEMS is creating a new blueprint for what a modern iGaming platform should look like in Africa.

Operators across the continent now have access to a system that is:

• Smarter
• Faster
• More profitable
• More personalized
• More accessible

PLAYGEMS is not just keeping up with the future, it is building it.

About PLAYGEMS

PLAYGEMS is a next-generation AI-powered betting and fintech platform built specifically for African operators. The platform offers sportsbook, live betting, casino, virtual, automated bonuses, mobile money integrations, crypto payments, and advanced AI personalization, all deployable within 3 days. PLAYGEMS operates across multiple African markets and continues to expand rapidly.

Operators ready to scale across Africa can now join the next generation of iGaming technology:

Learn more at: https://playgems.online/